I have been having trouble finding Brach’s Malts lately that are made with real chocolate, so I wrote Farley and Sathers customer service department and this was their reply:
Thank you for writing Farley’s & Sathers Candy Company, Inc. regarding Brach’sŪ Malts. Hearing from our consumers better enables us to continue to provide quality products and services. Consumer feedback is very important to us, and we appreciate the opportunity to respond.
Farley’s & Sathers made an adjustment to this product formula. The malted milk balls with real milk chocolate have been discontinued. We will be evaluating consumer reactions and responses to the changes in this product on a weekly basis in an effort to determine consumer impact. Your feedback is important to us, and the information you provided will be considered as we review and evaluate the changes to this item.
Thank you for taking the time to contact us with your inquiry. Please visit our website at http://www.farleysandsathers.com for additional information about our products and services.
Sincerely,
Suzie Webb
Consumer Relations
No more Malts. . . . B U M M E R.
