Fast Fiction

As is always the way after a major candy holiday, the emails have started.

Most are complaints or specific comments about products:

I purchased four 375 g containers of the Hazelnut Chocolate for my kids for Easter. Two of the containers had 30 chocolates & two had 29.

Is this normal?

I don’t even know what that is!

I’m not a store, I’m not a factory. I’ll do my best to help you, but please be specific. ("Can I still get the coconut creme eggs?” is not specific enough when that’s the entire email.)

It’s not just me, there’s a good article at the Washington Post about the guy who owns donotreply.com.